{"id":4142,"date":"2020-05-23T19:54:04","date_gmt":"2020-05-23T19:54:04","guid":{"rendered":"https:\/\/the7kennisbank.nl\/?p=4142"},"modified":"2020-05-29T13:20:15","modified_gmt":"2020-05-29T13:20:15","slug":"contact-form-does-not-work","status":"publish","type":"post","link":"https:\/\/the7kennisbank.nl\/en\/dream-theme-support-portal\/contact-form-does-not-work\/","title":{"rendered":"Contact form does not work"},"content":{"rendered":"<p><head><meta http-equiv=\"Content-Type\" content=\"text\/html; charset=utf-8\"><\/head><\/p>\n<p>Contact form does not work<\/p>\n<div id=\"wrapper\">\n<div class=\"inner-content\">\n<p>If your contact form does not work:<\/p>\n<p>1. First of all, Please make sure correct email address is pointed in Dashboard -&gt; Settings -&gt; General -&gt; Email Address (fig.1.1) and Dashboard -&gt; Theme Options -&gt; Contact forms -&gt; Email (fig.1.2):<\/p>\n<div id=\"attachment_50248\" class=\"wp-caption aligncenter c1\"><a href=\"http:\/\/support.dream-theme.com\/wp-content\/uploads\/2015\/01\/2017-03-06_1021.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-50248\" src=\"https:\/\/the7kennisbank.nl\/wp-content\/uploads\/2017\/03\/2017-03-06_1021.png\" alt=\"Fig.1.1. General WP email setting\" width=\"716\" height=\"146\"><\/a><\/p>\n<p class=\"wp-caption-text\">Fig.1.1. General WP email setting<\/p>\n<\/div>\n<div id=\"attachment_50249\" class=\"wp-caption aligncenter c2\"><a href=\"http:\/\/support.dream-theme.com\/wp-content\/uploads\/2015\/01\/2017-03-06_1024.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-50249\" src=\"https:\/\/the7kennisbank.nl\/wp-content\/uploads\/2017\/03\/2017-03-06_1024.png\" alt=\"Fig.1.2. Email address for DT contact form\" width=\"527\" height=\"123\"><\/a><\/p>\n<p class=\"wp-caption-text\">Fig.1.2. Email address for DT contact form<\/p>\n<\/div>\n<p>2. It would be wise to check whether the theme is installed to the correct folder: \/wp-content\/themes\/dt-the7\/.<\/p>\n<p>3. Secondly, you should try to deactivate all plugins.<\/p>\n<p>4. In some cases, the following plugin installation may solve the problem:\u00a0<a href=\"http:\/\/wordpress.org\/plugins\/wp-mail-smtp\/\">WP Mail SMTP<\/a><\/p>\n<p>If all theese suggestions did not work, you can debug wordpress mail delivery issues\u00a0 like described here <a href=\"https:\/\/www.codeforest.net\/debugging-wp-mail-like-a-boss-debugger\" class=\"autohyperlink\">https:\/\/www.codeforest.net\/debugging-wp-mail-like-a-boss-debugger<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact form does not work If your contact form does not work: 1. First of all, Please make sure correct email address is pointed in Dashboard -&gt; Settings -&gt; General -&gt; Email Address (fig.1.1) and Dashboard -&gt; Theme Options -&gt; Contact forms -&gt; Email (fig.1.2): Fig.1.1. General WP email setting Fig.1.2. Email address for DT&hellip;<\/p>\n","protected":false},"author":2,"featured_media":4541,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[30,31],"tags":[],"class_list":["post-4142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dream-theme-support-portal","category-knowledgebase","category-30","category-31","description-off"],"acf":[],"_links":{"self":[{"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/posts\/4142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/comments?post=4142"}],"version-history":[{"count":2,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/posts\/4142\/revisions"}],"predecessor-version":[{"id":4616,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/posts\/4142\/revisions\/4616"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/media\/4541"}],"wp:attachment":[{"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/media?parent=4142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/categories?post=4142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/the7kennisbank.nl\/en\/wp-json\/wp\/v2\/tags?post=4142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}