When you try to update the plugin, this error will be the resultant if –
The Envato API key that was entered while you registered your license, was incorrect.
The Envato API key is revoked and no more valid.
Where to get correct / new API key?
Here –
Screenshot –
Now, how to enter this new API key?
Login in to our support center, if not already – https://www.brainstormforce.com/open-a-ticket/
Visit Site Licenses Section – https://www.brainstormforce.com/
Click on “De-register” button.
Go to your WordPress site, where you want to update the plugin
Enter correct details (API key) and complete reiteration process.
FAQs –
Why did not you validate the Envato API key at the first place, when I registered?
The answer is simple – we can not. The API is generated by Envato, and we do not have any means for validating it’s accuracy.
Why do I need to enter API key?
To get updates. The plugin files are on Envato servers and when you request an updated version, Envato authenticates your purchase with the API key & your purchase code. If they are correct, Envato grants your request and shares the update files.